Unable To Perform Corporate Report Mapping To Users As Super Admin
(Doc ID 2965917.1)
Last updated on AUGUST 04, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.1.0.0.0 version, Production Support
When attempting to user report mapping maintenance,
the following error occurs.
ERROR
System cannot process the request, please try again later.
STEPS
The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as a Super Admin user
2. Go to System/ Bank Administrator Dashboard --> Corporate Onboarding --> Group Corporate Maintenance > Report Mapping tab
3. Click on save button ,"Error as mentioned above is noted"
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue,The user is not able to map in user report mapping maintenance.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |