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User is not getting notified when his profile is locked/unlocked (Doc ID 2967389.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.1.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR

Users are not getting any notification if their account gets locked/unlocked

EXPECTED BEHAVIOR

Users should be getting any notification if their account gets locked/unlocked

STEPS

The issue can be reproduced at will with the following steps:
1. User tries login with incorrect credentials
2. User profile gets locked.


BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, The user is not able to see any notification if their account gets locked/unlocked.

Changes

No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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