User is not getting notified when his profile is locked/unlocked
(Doc ID 2967389.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
Users are not getting any notification if their account gets locked/unlocked
EXPECTED BEHAVIOR
Users should be getting any notification if their account gets locked/unlocked
STEPS
The issue can be reproduced at will with the following steps:
1. User tries login with incorrect credentials
2. User profile gets locked.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, The user is not able to see any notification if their account gets locked/unlocked.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |