Getting same part payment loan amount while we are repaying full loan amount.
(Doc ID 2967411.1)
Last updated on AUGUST 28, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 21.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
In loan repayment screen if pay the loan by Selecting part payment option and click on submit after inserting partial amount. In review screen upon clicking the back button and after comeing back to initiate screen of loan repayment, if we select Full payment option again, the loan amount remain same.
EXPECTED BEHAVIOR
In loan repayment option both part payment and full payment option should show appropriate loan amount accordingly.
STEPS
The issue can be reproduced at will with the following steps:
1. Log into OBDX application
2. Go to loan and Finance repayment screen ->Repayment -> Part repayment-> click on submit-> In review screen click back
3. Go back and select the full payment option-> the repayment value remains the same
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, user is not able to use repayment option properly.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |