OBBRN:Current Open Till Screen Is Showing "No Data To Display" (Doc ID 2970285.1)

Last updated on AUGUST 25, 2023

Applies to:

Symptoms

On : 14.6.0.3.0 version, Implementation Support

ACTUAL BEHAVIOR
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OBBRN:Current Open Till screen is showing "No data to display"

System is displaying "No data to display" in Current Open Till screen.

EXPECTED BEHAVIOR
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System should fetch the data in open till screen.

ANALYSIS
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The below method is taking more than 1 minute and throwing error message as " 504 Gateway Timeout""

URL:-

https://zbdr-sit1app:9765/api-gateway/obremo-srv-cmn-transaction-services/obremo-srv-cmn-transaction-services/web/v1/cash/transaction/currentOpenTill?branchCode=001&postingDate=2022-07-01

There are total 67 record for below query

SELECT * FROM SRV_TB_BC_TELLER_BATCH WHERE TELLER_STATUS ='O' AND BRANCH_CODE ='001';

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can't able to get the data in open till screen.

Changes

 Fix :- Added the sms call to fetch username during open teller batch

Components Affected :- tellerbatch.java;tellerbatchutils.java;tellerbatchserviceimpl;

Search String :-

Cause

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