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Cheque Withdrawal -Advices Are Generating With Blank Fields In Customer Name And Customer Number. (Doc ID 2970376.1)

Last updated on SEPTEMBER 03, 2023

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Cheque Withdrawal -Advices are generating with blank values in Customer name and Customer Number fields
 

EXPECTED BEHAVIOR
-----------------------
Customer name and Customer Number fields should display correct values in Cheque Withdrawal -Advices


STEPS
-----------------------
1. Post Cheque Withdrawal transaction
2. Generate advice for the same txn
3. Check generated advice
4. Customer name and Customer Number fields are blank in generated advice.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get customer details from the advice.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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