Cheque Withdrawal -Advices Are Generating With Blank Fields In Customer Name And Customer Number.
(Doc ID 2970376.1)
Last updated on SEPTEMBER 03, 2023
Applies to:
Oracle Banking Branch - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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Cheque Withdrawal -Advices are generating with blank values in Customer name and Customer Number fields
EXPECTED BEHAVIOR
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Customer name and Customer Number fields should display correct values in Cheque Withdrawal -Advices
STEPS
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1. Post Cheque Withdrawal transaction
2. Generate advice for the same txn
3. Check generated advice
4. Customer name and Customer Number fields are blank in generated advice.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get customer details from the advice.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |