KYC Next Review Date Not Happening For Closed Cases In ECM8125
(Doc ID 2972728.1)
Last updated on SEPTEMBER 11, 2023
Applies to:
Oracle Financial Services Know Your Customer - Version 8.0.0 and laterInformation in this document applies to any platform.
Symptoms
KYC next review date not populating during the case closer for KYC cases and same not reflected in KYC assessment page.
Reported version:
8.1.2.5.0 AML
8.1.2.5.0 NGECM
Steps to Reproduce:
1. Take a case created from batch and close with the action 'Close - Accept System Risk Score" from ECM
2. Next re-review date is not calculated in fct_cust_rvwdtls.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |