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KYC Next Review Date Not Happening For Closed Cases In ECM8125 (Doc ID 2972728.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

KYC next review date not populating during the case closer for KYC cases and same not reflected in KYC assessment page.

 

Reported version:
8.1.2.5.0 AML
8.1.2.5.0 NGECM

Steps to Reproduce:
1. Take a case created from batch and close with the action 'Close - Accept System Risk Score" from ECM
2. Next re-review date is not calculated in fct_cust_rvwdtls.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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