PYSOTONL - Unable To Fetch Unauthorized Records Using "Transaction Amount" Field (Doc ID 2972789.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Symptoms

On : 14.5.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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PYSOTONL - unable to fetch unauthorized records using "Transaction Amount" field

System does not fetch the transaction as expected when user inputs only the amount and searches.

Please note: If the transaction is authorized, then when user searches again with only the amount (GBP 700) in Transaction amount field then system fetches the transaction as expected.


EXPECTED BEHAVIOR
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For unauthorized transactions also, if user search based on amount, record should be fetched in PYSOTONL summary screen.

STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to PYDOTONL screen
2. Input required details and make sure "Instructed Currency Indicator" field is selected as value --> Debit Currency.
3. Input amount in "Debit Amount" field (example GBP 700) and save the transaction.
4. Make sure transaction is saved and in Unauthorized status
5. User goes to PYSOTONL screen and tries to search the saved transaction by inputting the amount in "Transaction Amount" field in summary screen (GBP 700)

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot view the unauthorized transaction by searching with amount

Changes

Cause

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