Party ID and Party Name Missing in Downloaded Loan Account Statement in PDF Format
(Doc ID 2973579.1)
Last updated on SEPTEMBER 13, 2023
Applies to:
Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Party ID and Party Name is missing in downloaded Loan account statement in PDF format.
EXPECTED BEHAVIOR
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Party ID and Party Name should be available in downloaded Loan account statement in PDF format.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login using retail user.
2. Use the toggle menu and navigate to Accounts > Loans and Finances > View Statement and select the loan account and download the statement in PDF format.
3. When this downloaded statement is opened, Party ID and Party Name is found to be missing in this PDF file.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |