OBBRN | Cheque Deposit Transactions Handoff Status Coming Null Causing Error On Cheque Return (Doc ID 2974235.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Symptoms

For Cheque Deposit transactions both deposit mode by Account (6501) or GL (6502), the handoff status in coming as null, hence transactions are not being fetch in Cheque Return screen showing error 

ERROR
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RM-PY-IN-01: Instrument details not found".

STEPS
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The issue can be reproduced at will with the following steps:
1. Perform cheque deposit
2. Complete the transaction
3. Perform cheque return
4. Verify whether the query shows the details. 

Cause

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