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Accounts and Balances Widget Takes Time to Load Data (Doc ID 2974558.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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For user containing virtual accounts, dashboard accounts and balances widget data takes around 8-10 seconds to load.

EXPECTED BEHAVIOR
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Data in accounts and balances widget should be loaded in a minimal time (without any significant delay).

STEPS
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The issue can be reproduced with following steps:
1. Login via corporate user. Accounts and Balance widget takes time to load.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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