Grace period alert is not being sent on the day it should to the authorizer
(Doc ID 2975684.1)
Last updated on SEPTEMBER 21, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
Alert Notification not received for Grace Period Setup for all payment transactions.
EXPECTED BEHAVIOR
Alert Notification should be received for Grace Period Setup for all payment transactions
STEPS
The issue can be reproduced at will with the following steps:
1. Login to an application as corporate user for which party preference is done.
2. perform any payment transaction -> grace period Expiry alert not received to approver and initiator.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users are not getting a grace period Expiry alert.
Changes
No changes done to hardware/product or environment cause this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |