MT 940 Is Not Generating For Customer
(Doc ID 2978301.1)
Last updated on OCTOBER 08, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.2 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.2 version, Production Support-SET
ACTUAL BEHAVIOR
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MT 940 is not generating for customer
We have maintained necessary setting at Live to generate MT 940 . Previously we generated MT940 for other customer following the same documents. Now whenever we are generating MT940 the message is showing Handoff at mtb_dly_msg_out table but the MT940 file contains message body only. No headers are generated inside the 940 message. We have attached both success and failed message.
EXPECTED BEHAVIOR
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MT940 should be generated
STEPS
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The issue can be reproduced at will with the following steps:
1. DO the Account maintenance for 940
2.Generate the statement
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create a MT940 statement
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |