DDO Reversal Dispatch File [pacs.007] Is Not Getting Generated (Doc ID 2979124.1)

Last updated on OCTOBER 06, 2023

Applies to:

Symptoms

On : 14.6.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------

DDO Reversal Dispatch file [pacs.007] is not getting generated

1. Pacs.007 file generation runs into an error
2. DDO Reversal Dispatch Accounting is not generated


EXPECTED BEHAVIOR
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1. Generation of Reversal Dispatch file [pacs.007] should be successful.
2. DDO Reversal Dispatch Accounting should be generated.

STEPS
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The issue can be reproduced at will with the following steps:
1. Inject a DDO Transaction and make sure its processed and liquidated successfully.
2. Verify DDO Dispatch - Pacs.003 is generated successfully.
3. Process Reversal of DDO from PZSOVIEW screen
4. Make sure Reversal of DDO is successful and Accounting happened as expected.
5. Perform Manual Dispatch of DDO Reversal from PMSDISBR screen.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, DDO Reversal Dispatch file [pacs.007] is not getting generated
.

Cause

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