View Outward Bank Guarantee Shows Amendments, Attached Documents, Charges, Commissions & Taxes, Swift Messages and Advices as Blank If Not Maintained
(Doc ID 2980623.1)
Last updated on OCTOBER 19, 2023
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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On Bank Guarantee screen if there are no Amendments, Attached Documents, Charges, Commissions & Taxes, Swift Messages and / or Advices details for Outward Bank Guarantee, then each of these tab shows blank screen and Back button is also missing.
EXPECTED BEHAVIOR
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On Bank Guarantee screen if there are no Amendments, Attached Documents, Charges, Commissions & Taxes, Swift Messages and / or Advices details for Outward Bank Guarantee, then it should return message, eg. on Amendments screen, as "Currently, there are no amendments linked to this contract" and Back button should be present for each of these tabbed screens.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Corporate user.
2. Use the toggle menu and navigate to Trade Finance > Bank Guarantee > Outward Bank Guarantee > View Bank Guarantee > Select a contract reference number > Amendments.
3. If there are no amendments for bank guarantee then Amendment tab showing as blank page without Back button. Same is observed on other tabs also like Attached Documents, Linkages, Charges, commissions & Taxes, SWIFT Messages and Advice.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |