My Oracle Support Banner

Blank Screen is Displayed when User Selects BG Reference Number on Amend Outward Guarantee Screen (Doc ID 2985175.1)

Last updated on NOVEMBER 08, 2023

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
On Amend Bank Guarantee screen, if user selects a BG(Bank Guarantee) reference number then details are displayed. But if user goes back and selects same BG reference number then blank screen is displayed.

EXPECTED BEHAVIOR
-----------------------
Details for the selected BG reference number should be displayed.

STEPS
-----------------------
The issue can be reproduced with following steps:
1. Login via Corporate
2. Navigate to Trade Finance > Bank Guarantee > Outward Bank Guarantee > Amend Bank Guarantee
3. Select a BG reference number. Note the details are displayed
4. Click on 'Back' and again click on same BG reference number

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.