Virtual Accounts Are Not Showing up on the Party Account Access Mapping Screen While Doing Group Corporate Onboarding (Doc ID 2985919.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While doing Group Corporate Onboarding by selecting a Group Corporate with Virtual Accounts, it is observed that Virtual Accounts are not showing up on Party Account Access mapping screen.

EXPECTED BEHAVIOR
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While doing Group Corporate Onboarding by selecting a Group Corporate with Virtual Accounts, available Virtual Accounts should get listed on Party Account Access mapping screen.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Admin.
2. Use the toggle menu and navigate to Corporate Onboarding > Group Corporate Onboarding.
3. Create a Group Corporate User or Open an existing Group Corporate user.
4. Fill the details and go to Party Account Access and click on Map to map Virtual Accounts after the page loads.
5. It is observed that no Virtual Accounts are being listed for Customer having Virtual Accounts.

Cause

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