For Islamic User, In Account Overview Screen, Net Balance Showing as Zero
(Doc ID 2986092.1)
Last updated on DECEMBER 13, 2023
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
On the account overview screen, the net balance shown is zero for Islamic corporate users.
EXPECTED BEHAVIOR
On the account overview screen, the net balance should not be shown as zero for corporate users.
STEPS
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Islamic corporate User.
2. Click on toggle menu -> Accounts -> Savings & Current.
3. Go to Overview and the net balance shown is zero.
BUSINESS IMPACT
Due to this error, a user is unable to view the net balance in the account overview screen.
Changes
No changes done to hardware/product or environment caused this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |