OBBRN- Completed Transaction Is Rejected In Pending Approval Level
(Doc ID 2986131.1)
Last updated on NOVEMBER 23, 2023
Applies to:
Oracle Banking Branch - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOUR
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A completed transaction is available in Pending Approval for Rejection, though actual transaction is completed.
EXPECTED BEHAVIOUR
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Completed transaction should not able allowed to reject it in Pending approval queue
STEPS
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The issue can be reproduced at will with the following steps:
1. Lets say User X is maker -> submit the transaction
2. User Y,Z are Checker, they both opened the EJ screen in which the submitted transaction is visible to both checkers.
3. Now User Y approves the transaction, after that lock table entry deleted..(Still User Z EJ screen is open which shows same transaction)
4. Same time User X opened the transaction in sentback level, and completed the transaction.
5. Now User Z opened the transaction(data inserted into lock table) and marked the transaction as rejected which is issue.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |