CLDMNROL | Rollover Is Failing With Error ST-OTHR-001 UNHANDLED EXCEPTION
(Doc ID 2989012.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support-SET
CLDMNROL - UNHANDLED EXCEPTION
During manual rollover of loan account, system is failing with unhandled exception error.
ERROR
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ST-OTHR-001
STEPS
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The issue can be reproduced at will with the following steps:
1. Select contract with user ref no where we have multiple contract with same user ref no
2. Make sure other contracts aree either hold / reverse.
3. Try to trigger the rollover for active contract.
Analysis
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During the contract selection for rollover, system is picking liquidated / reversed contract too of same user_ref_no leading to multiple data selection failure.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |