In Origination Screen, When User Create Wallet Prospect, System Shows Duplicate Entry For National ID In Identity Verification Dropdown
(Doc ID 2990972.1)
Last updated on DECEMBER 13, 2023
Applies to:
Oracle Banking Digital Experience - Version 19.1.0.0.0 to 21.1.0.0.0 [Release 19 to 21]Information in this document applies to any platform.
Symptoms
On : 19.1.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
When a user creates a Wallet prospect from the origination screen, "National ID" appears twice in the identity verification dropdown.
EXPECTED BEHAVIOR
"National ID" should not appear twice in the identity verification dropdown.
STEPS
The issue can be reproduced at will with the following steps:
1. Go to OBDX home screen
2. Select Wallet -> enter mobile number -> enter profile details -> click on Next
3. In Document details screen, "National ID" appears twice in the identity verification dropdown.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users face a bad UI experience.
Changes
No changes done to hardware/product or environment caused this issue.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |