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OBBRN | Change Customer Address Update Not Working (Doc ID 2992325.1)

Last updated on DECEMBER 22, 2023

Applies to:

Oracle Banking Branch - Version 14.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

User changed Customer Address Update -> User facing the error popup while clicking Go to free task button

ERROR

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"Authorization failure/Bad Credentials/Bad Token" popup showing


STEPS
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The issue can be reproduced at will with the following steps:
1. Invoke Change Cust address update
2. Key in the data. Change the address and click submit
3. Update the address

Cause

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In this Document
Symptoms
Cause
Solution
References


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