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OBBRN | Duplicate Transaction Reference Number Issue (Doc ID 2992358.1)

Last updated on DECEMBER 22, 2023

Applies to:

Oracle Banking Branch - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM DESCRIPTION

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Duplicate transaction reference number is generated and now user is facing 'Failed in accounting' Error on 3rd level in Electronic/Servicing Journal. 

ERROR
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Failed in accounting-RM-BC-AC-01

STEPS
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The issue can be reproduced at will with the following steps:
1. Post Cash deposit transactions
2. Verify whether the transaction reference generated is duplicate
3. Verify whether the transaction completed successfully.  

Cause

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In this Document
Symptoms
Cause
Solution
References


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