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OBPM || ACH Auto Cancel Is Not Working Even With Error Code Mapping In PMDRTNCD (Doc ID 2992420.1)

Last updated on DECEMBER 20, 2023

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
ACH Auto cancel is not working even with error code mapping in PMDRTNCD.

EXPECTED BEHAVIOR
-----------------------
Record should be auto cancelled based on the error code mapping done in PMDRTNCD.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upload the incoming ACH file with beneficiary account as closed account.
2. Record is moving to EAC exception queue.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do ACH auto cancel.

Cause

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In this Document
Symptoms
Cause
Solution
References


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