OBBRN | Cheque Return | User Submit Transaction After Failed Query | Unhandled Exception at Sent Back Level (Doc ID 2992444.1)

Last updated on DECEMBER 15, 2023

Applies to:

Symptoms

In Cheque Return screen -> If users mistakenly inputs wrong drawer account number or Cheque Number while doing Query operation, an error intimation appears.
If users ignores that message and submit transaction, transaction gets submitted and it doesn't stop user or inform again that cheque details are not available to proceed further. Resultantly, an unhandled Exception occurs in system at Sent back 3rd level.

ERROR
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RM-TX-NL-01-Unhandled exception

STEPS
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The issue can be reproduced at will with the following steps:
1. User Inputting wrong parameter like wrong cheque Number.
2. System shows error that Instrument number not available.
3. User submits Ok button on Red dialogue and submit transactions - it proceeds.
4. Transaction submitted for Authorization.
5. Authorized also approved transaction with Empty details.
6. Transaction submitted by maker at 3rd level failed with Unhandled Exception.

Cause

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