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'Error Occurred While Fetching Virtual Account Management Enabled Real Accounts' Comes for Retail User While Doing Own Account Transfer (Doc ID 2992649.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Banking Digital Experience - Version to [Release 22]
Information in this document applies to any platform.


While doing Own Account Transfer by selecting My Account when this radio button is clicked below error is displayed on the screen as Information.

Error occurred while fetching Virtual Account Management enabled real accounts.

The issue can be reproduced at will with the following steps:
1. Login as retail user.
2. Use the toggle menu and navigate to Payments > Transfers > Transfers - Existing Payee.
3. Once the screen loads click on My Accounts radio button. The error is displayed.


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