'Error Occurred While Fetching Virtual Account Management Enabled Real Accounts' Comes for Retail User While Doing Own Account Transfer (Doc ID 2992649.1)

Last updated on DECEMBER 18, 2023

Applies to:

Symptoms

While doing Own Account Transfer by selecting My Account when this radio button is clicked below error is displayed on the screen as Information.

ERROR
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Error occurred while fetching Virtual Account Management enabled real accounts.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as retail user.
2. Use the toggle menu and navigate to Payments > Transfers > Transfers - Existing Payee.
3. Once the screen loads click on My Accounts radio button. The error is displayed.

Cause

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