OBBRN Net Balance Is Not Showing On Account Balance Enquiry Screen. (Doc ID 2993125.1)

Last updated on DECEMBER 20, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
Net Balance is not showing on Account Balance Enquiry Screen.
 

EXPECTED BEHAVIOR
-----------------------
Net balance should show in the account balance enquiry screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Verify the customer balance in STDCUSBL screen
2. Verify the customer balance in Account balance enquiry screen in OBBR.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.