After OHS Or Weblogic Start Face ID Deleted Automatically In Android And IOS (Doc ID 2993160.1)

Last updated on DECEMBER 14, 2023

Applies to:

Symptoms

On : 22.1.0.0.0 version, Implementation Support

When attempting to restart OHS or Weblogic, the face ID gets automatically wiped out
the following error occurs.

ERROR
-----------------------
<[< 1041-7832-5600-1248-4555 >] FatalException encountered while invoking login method of class com.ofss.digx.appx.auth.service.token.login.LoginToken
com.ofss.digx.infra.exceptions.Exception
at com.ofss.digx.app.auth.service.token.login.JWTBasedLoginToken.validateJWToken(JWTBasedLoginToken.java:116)
at com.ofss.digx.app.auth.service.token.login.JWTBasedLoginToken.generateToken(JWTBasedLoginToken.java:67)
at com.ofss.digx.appx.auth.service.token.login.LoginToken.generateToken(LoginToken.java:58)
at sun.reflect.GeneratedMethodAccessor2114.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Truncated. see log file for complete stacktrace
>
26 Aug 2023;20:50:23.339 [[ACTIVE] ExecuteThread: '20' for queue: 'weblogic.kernel.Default (self-tuning)'] 00043VrPi4yDoY05zzc9yW000166000559 ERROR com.ofss.digx.app.login.service.JWTBasedLogin - Exception from login for request com.ofss.digx.app.login.dto.LoginRequestDto@5aa30057 in class com.ofss.digx.app.login.service.JWTBasedLogin
com.ofss.digx.infra.exceptions.Exception: Cant find resource for bundle com.ofss.digx.infra.resource.ErrorMessageResourceBundle, key DIGX_AU_085
at com.ofss.digx.extxface.auth.ResponseHandler.buildAuthException(ResponseHandler.java:67)
at com.ofss.digx.extxface.auth.login.adapter.impl.AuthLoginAdapter.login(AuthLoginAdapter.java:78)
at com.ofss.digx.app.login.service.JWTBasedLogin.login(JWTBasedLogin.java:70)
at com.ofss.digx.app.login.service.LoginService.doLogin(LoginService.java:88)

Cause

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