Transaction With File Refference Not Released From Proc Cutoff Queue PQDPRCUQ After Authorization (Doc ID 2993372.1)

Last updated on DECEMBER 20, 2023

Applies to:

Symptoms

Transaction with File Referrence Not Released from Proc Cutoff Queue PQDPRCUQ after Authorization


STEPS
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The issue can be reproduced at will with the following steps:
1) After the processing cutoff time is crossed, Book a transaction from Single Payment screen by giving the File ref number
2) System will move the transaction to Processing cutoff Queue (PQSPRCUQ)
3) With Maker user release the payment from Processing cutoff Queue
4) With Checker User, authorize the payment from Processing Cutoff Queue
5) Verify the status of the payment from transaction view screen
6) The transaction status will still show as in Exception.

Cause

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