No Error Message Appears on UI, When a User Enters an Incorrect Verification Code During a 2FA Transaction (Doc ID 2993675.1)

Last updated on DECEMBER 20, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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When a user enters incorrect verification code during a 2FA transaction, no error message appears on user interface (UI).

EXPECTED BEHAVIOR
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When a user enters an incorrect verification code during a 2FA transaction, appropriate error message should be displayed on UI.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Oracle Banking Digital Experience (OBDX) login screen
2. Now, click on forgot password > then, fill the required details on forgot password screen and submit.
3. Please check that one time verfication screen is enabled on screen.
4. Now, fill the incorrect verfication code and submit
5. Please check that no error is displayed.

Changes

Cause

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