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Enable Alternative Login Button Is Not Working In Android Mobile 19.1.0.17.0 (Doc ID 2994207.1)

Last updated on DECEMBER 20, 2023

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 to 19.1.0.0.0 [Release 19]
Information in this document applies to any platform.

Symptoms

When attempting in Android mobile after enabling the toggle button of Enable Alternative Login the model window does not come for selecting the login methods.,
the following error occurs.

ERROR
-----------------------
<[< 1082-7890-8100-7798-8859 >] Inside authenticateUser with user_locale null.>
<[< 1082-7890-8100-7798-8859 >] Inside authenticateUser with user name XXX22098.>
<DBAuthenticatorDatabase.getUserGroups() for: 00022098>

Cause

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In this Document
Symptoms
Cause
Solution
References


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