"401 Unauthorized" Error on Login as a Retail User
(Doc ID 2994570.1)
Last updated on JANUARY 02, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 22.2.0.0.0 version, Implementation Support
When attempting to log in as a retail user, the following error occurs.
ERROR
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401 Unauthorized
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Retail user from Admin login
2. Try to login with retail customer
3. It is getting logged in then throw on login page
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, retail users will not be able to log in to the applicaiton
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |