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OBBRN Charge Details Not Displayed In Close Out Withdrawal Screen (Doc ID 2997537.1)

Last updated on JANUARY 31, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Charge details are not displaying on the Closeout withdrawal screen. All maintenance has been done.

EXPECTED BEHAVIOR
-----------------------
Charge details are to be displayed on the close-out withdrawal screen.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter the account number and submit the transaction.
2. Query transaction reference number,
3. Choose the close mode and submit the transaction.


Cause

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In this Document
Symptoms
Cause
Solution
References


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