Reverse Transaction Not Proper When Initiated From PIDINSPY (Doc ID 2998983.1)

Last updated on JANUARY 29, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Accounting entries for Reverse transactions are not posted with the keyed-in Account/GL

EXPECTED BEHAVIOR
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Accounting entries are to be posted with the key in account/GL.

STEPS
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The issue can be reproduced at will with the following steps:
The instrument number reverse transaction is initiated from the PIDINSPY screen.
1) Launch PIDINSPY
2) Choose the Source field from LOV
3) Choose Payment Mode – reverse from the drop-down list
4) Choose an Instrument Code from LOV
5) Choose an Instrument Number from LOV
6) When any Account /GL is not inputted and Click Enrich button, error PA-TXP-010(Customer Account Number or Account Branch are mandatory ) error is raised.
7) When any Account /GL is inputted at the Credit Account Number /GL field and Click Enrich button, the transaction can be processed but system is allowing any account to be inputted. 

Cause

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