ECA Queue Record Is Getting Vanished After Approval
(Doc ID 2999880.1)
Last updated on JANUARY 30, 2024
Applies to:
Oracle Banking Payments - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
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ECA queue record is getting vanished after approval
After patch set deployment 6.0 , Business is experiencing that When maker approves the ECA request which is pending/Rejected in the queue , it is getting vanished from the queue and it is not available for the checker to authorize it and payment is not going out or internal payment is not executed , so for below payments got affected
EXPECTED BEHAVIOR
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User should be able to authorize the approved ECA transactions
STEPS
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The issue can be reproduced at will with the following steps:
1. From PQDECAQU screen, approve a transaction and verify, if the same is getting displayed for authorizer to authorize.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot authorize the ECA approved record.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |