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PQSOVRQU BUSINESS OVERRIDE QUEUE - ERROR CODE ST-COM036 (Doc ID 3003705.1)

Last updated on FEBRUARY 12, 2024

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.8.0 version, Production Support

When user trying to approve / authorize payments from business override queue (PQSOVRQU), following error message appears.

ERROR
--------
"Response is empty. Error code ST-COM036"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to approve or authorize the payments from business override queue PQSOVRQU.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process the payments from business override queue PQSOVRQU.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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