Transfer From Dropdown of Money Transfer Lists AUS (Authorized Signatory) Accounts Even When AUS Accounts Are Disabled from Relationship Matrix (Doc ID 3004175.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Even after disabling AUS (Authorized Signatory) accounts from Relationship Matrix for retail users, it is observed that, on the Payment Transfer initiation screen the AUS account is getting listed in the Transfer From dropdown. On proceeding with any such account it is observed that Transfer From Account is set to default account on the Review screen.

EXPECTED BEHAVIOR
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Once AUS accounts are disabled from Relationship Matrix for user type the same should not be seen under Payment From dropdown while initiating payments.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Admin.
2. Use the toggle menu and navigate to Controls & Monitoring > Relationship Matrix.
3. Disable AUS accounts for both Inquiry and Transactions for CASA (Current Account and Savings Account).
4. Login as Retail user.
5. Navigate to Payments > Transfers > Transfers - Existing Payee and select My Accounts as Transfer Type.
6. In the Transfer From drop down the AUS accounts are also getting listed.

Cause

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