View Instrument On PIDININV Couldn't Be Checked Properly (Doc ID 3005229.1)

Last updated on FEBRUARY 26, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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View Instrument on PIDININV couldn't be checked properly. Once the Instrument Number has been checked by clicking View Instrument on the PIDININV screen, the below errors are thrown

For Instrument Status - Active > PI-INS-051 (Network preferences not maintained for the Current Host and Instrument Code)
For Instrument Status - Liquidated / Cancelled > NO-DATA (Data does not exist for the given filter)

EXPECTED BEHAVIOR
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It should be shown properly same as the result checking on PIDINSVW.

STEPS
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The issue can be reproduced at will with the following steps:
1. Launch PIDININV screen
2. Input the instrument number
3. Verify the results.

Cause

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