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OBBRN Miscellaneous Customer Debit - Customer Details Not Populated While Input Customer Number (Doc ID 3005732.1)

Last updated on FEBRUARY 27, 2024

Applies to:

Oracle Banking Branch - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
OBBRN Miscellaneous Customer Debit - customer details not populated while input customer number

While inputting customer number - customer details will populate in beside of the screen, where it is not populating.




EXPECTED BEHAVIOR
-----------------------
Account data should populate

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Got o Screen 1008 and try to fetch a account
2.Verify if account details are fetched

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the account

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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