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The TD Details Screen Not Loading Properly In Mobile Application. (Doc ID 3005756.1)

Last updated on FEBRUARY 21, 2024

Applies to:

Oracle Banking Digital Experience - Version to [Release 22]
Information in this document applies to any platform.


On : version, Implementation Support

On the Mobile App, when the user traverses to the TD details screen from the Dashboard TD Widget or through the menu, the screen keeps on loading and nothing is displayed to the user,
the following error occurs.

There are console errors "td-details with id 'obdx-component-td-details': Error while parsing attribute params. Error: Unable to parse params='rootModel:params' for td-details with id 'obdx-component-td-details'" as can be seen on har file captured through Inspect devices on chrome dev tools.

The issue can be reproduced at will with the following steps:
1) On Dashboard, under TD Widget, click on any TD in the list, the screen keeps loading
2) In Toggle menu, click on Term Deposits, TD Details.


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