While Performing Peer To Peer Transfer With "Existing User" Option, Blank Screen Is Visible To User.
(Doc ID 3005827.1)
Last updated on FEBRUARY 22, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
While performing Peer to peer transfe with existingUser option, below error is observed.
ERROR
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Blank Screen is visible to user.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login as a retail user and initiate p2p payment from Transfers> Others
2. Once received the link, click on link
3. Will take you to claim page and put the security code and click on submit.
4. Click on "Existing User" button.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user is not able to claim money through peer to peer transfer.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |