Track Receivable auto deduction Issue for accounts having available funds
(Doc ID 3006050.1)
Last updated on FEBRUARY 22, 2024
Applies to:
Oracle FLEXCUBE Universal Banking - Version 12.0.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.0.3 version, Production Support-SET
ACTUAL BEHAVIOR
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Track Receivable auto deduction issue in multiple accounts Branch 207
Issue is reported from various branches that cheque book has been applied in account having zero available balance, and system has track the cheque book charges. But when there is available balance system has not auto-deducted the Receivable Tracking amount on EOD execution. you are requested please look into matter and share permanent solution.
EXPECTED BEHAVIOR
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Receivable to be Cleared as a Part of EOD When Account is funded.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Account using IADCUSAC.
2. Create Cheque Book against Account.
3. Run EOD and verify Funds are cleared.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot find Cheque Book Receivable Cleared.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |