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Track Service Request : Date Filter is not working, DIGX_CD_SR_012 : No matches found. (Doc ID 3006056.1)

Last updated on FEBRUARY 22, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.2.0.4.0 version, Implementation Support

ACTUAL BEHAVIOUR
-----------------------------
Track Service Request : Date Filter is not working

EXPECTED BEHAVIOUR
------------------------------
Track Service Request : Date Filter should be working

STEPS
------------------------------
The issue can be reproduced at will with the following steps:


BUSINESS IMPACT
-------------------------------
Due to this, retail user unable to search SR with date filter.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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