Getting Businesspolicy Error While Initiating the bank guarantee If Document Attached
(Doc ID 3011646.1)
Last updated on APRIL 16, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
While initiating a bank guarantee, business policy fails when the user clicks on Preview Draft Copy or Save as Template if the document is attached.
Getting error "Invalid Description" on Screen.
EXPECTED BEHAVIOR
While initiating a bank guarantee, business policy should not fail even if a document is attached.
STEPS
The issue can be reproduced at will with the following steps:
1. Login with a corporate user.
2.Navigate to Trade Finance > Bank Guarantee > Outward BG > Initiate BG
3. Fill all the details > on Attachments > Add attachments > Click on Preview Draft Copy or Save as Template > "Invalid Description" error coming due to business policy failure.
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot initiate the outward bank guarantee
Changes
No changes done to hardware/product or environment caused this issue.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |