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KYC 8.1.2.5: History Button Under KYC Risk Score Details (Doc ID 3012451.1)

Last updated on APRIL 02, 2024

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

The history button on the KYC Risk Score Details page does not show the score even though the risk assessment score has been overridden via a related case.
BD:8.1.2.5.3
ECM:8.1.2.5.8
AAI:8.1.2.3.0

Steps to reproduce:
* Navigate to KYC search and list UI
* Click on Risk Score
* History button on KYC Risk Score Details page shows the same risk assessment as on the KYC Risk Score Details page

Cause

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In this Document
Symptoms
Cause
Solution
References


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