User Is Not Able To Create PFM Goal. Error Observed As "Please Specify Goal Frequency." And "Class Not Found Exception". (Doc ID 3015048.1)

Last updated on APRIL 08, 2024

Applies to:

Symptoms

While creating goal, below 2 issues are observed.

Issue 1
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On initiation screen, below error is observed.

ERROR
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DIGX_GL_0002 - Please specify goal frequency.

STEPS
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1) Login to OBDX
2) Go to menu -> Personal Finance - > Goals -> Create Goal
3)Select Goal Category and enter Goal Name, Amount, Source Account, frequency, period, maturity details
4) Click on "Continue"

Issue 2
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On review screen, when user clicks on "Confirm" button, below error is observed.

ERROR
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Caused by: java.lang.ClassNotFoundException: com.ofss.fcubs.gw.ws.types.fcubscfservice.FCUBSAccServiceSEI" Exception (in logs)
On screen, System cannot Process request" message is observed.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user is not able to create goal.

Cause

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