SEPA Instant Auto Rejection From ECA Is Not Updating The Related Status Properly (Doc ID 3017195.1)

Last updated on MAY 28, 2024

Applies to:

Symptoms

On : 14.7.0.3.0 version, Implementation Support

ACTUAL BEHAVIOR
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SEPA instant Auto rejection from ECA is not updating the related status properly

ECA - Auto reject is maintained.
External Error code is maintained for sepa instant in PMDRJMNT.

ISSUE
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1) ECA status is displaying blank.

2) Process status in PMSBTTXN is not updated properly, still displaying as ECA queue.
 

EXPECTED BEHAVIOR
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1) ECA status should displaying as cancelled.

2) Process status in PMSBTTXN also should be updated properly, and pain002 should be generated.


STEPS
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The issue can be reproduced at will with the following steps:
1.Upload pain001 for sepa insta
2. Transaction generated and individual transaction moved to ECA queue.
3. Negative response is received from external system.
4. Transaction status is updated as cancelled.

Cause

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