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Incoming SDD, Unable To Cancel From Sanction Screen (Doc ID 3020484.1)

Last updated on JUNE 03, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Incoming SDD, unable to cancel from Sanction screen

System does not allow to cancel from screen

EXPECTED BEHAVIOR
-----------------------
System should allow to cancel from screen

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Uploaded one incoming SDD, transaction went to Sanction queue,
2. Uploaded Reject response from external system.
3. Trying to Cancel from sanction screen

Cause

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In this Document
Symptoms
Cause
Solution


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