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System Cannot Process Error While Trying to Download Receipt for Cash Withdrawal (Doc ID 3022026.1)

Last updated on MAY 16, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

While trying to download receipt for Cash Withdrawal below error is observed on screen.

ERROR
-----------------------
System cannot process the request, please try again later.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Corporate user.
2. Use the toggle menu and navigate to Cash Management > Collections > Create Cash Withdrawal.
3. Fill up the details and create a Cash Withdrawal and on the confirmation screen click on the link to view Cash Withdrawal Receipt.
4. On the Cash Withdrawal Receipt click on Download link.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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