In PMDSSIMT For ‘Instruction For Next Agent’field Its Allowing Us To Insert More Than 6 Rows (Doc ID 3022820.1)

Last updated on MAY 17, 2024

Applies to:

Symptoms

On : 14.5.0.0.0 version, Production Support

ACTUAL BEHAVIOR
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In PMDSSIMT for ‘Instruction for Next Agent’field its allowing us to insert more than 6 rows

In PMDSSIMT screen for ‘Instruction for Next Agent’ field its allowing us to insert more than 6 rows.

EXPECTED BEHAVIOR
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Maximum length allowed in ‘Instruction for Next Agent’ is up to 35 characters per line and same can be repeated up to 6 lines

STEPS
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The issue can be reproduced at will with the following steps:
Step 1:- Connect to PMDSSIMT screen, click on click on ‘ ISO Based Routing’ callform.
Step 2:- Click on ‘Payment Information’ and go to ‘Instruction for Next Agent. Insert more than 6 rows in this field.
Step 3:- Save the record.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, PMDSSIMT for ‘Instruction Next Agent’field its allowing us to insert more than 6 rows..

Cause

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