My Oracle Support Banner

Unable To Set Pattern For Retail IOS Login Getting Access Denied Error. (Doc ID 3028190.1)

Last updated on JUNE 13, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Production Support

When after click on Manage Pattern,
the following error occurs.

ERROR
-----------------------
Access denied error.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login to the retail IOS application as a retail user.
2. Go To Toggle menu>Account Settings > Preference > Security and Login >Manage Pattern

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.